Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Visual Illusions by Lisa, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems.
Pokies and online gaming are games of chance where the odds always favour the house. Only gamble with money you can afford to lose, and set strict limits before you play.
Age Verification
All gambling products are strictly for adults aged 18 years and over in Australia. It is illegal for anyone under 18 to gamble or access gambling services.
If you are under 18, please do not use this website or engage in any gambling activities. If you suspect someone underage is gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about how much you gamble or lying to friends and family
- Increasing stakes: Needing to gamble with larger amounts to get the same excitement
- Loss of control: Gambling more than you intended or for longer than planned
- Neglecting responsibilities: Gambling instead of paying bills, working, or caring for family
- Financial strain: Borrowing money or going into debt to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to cut back or stop gambling
- Using gambling to cope: Gambling to escape stress, problems, or negative emotions
- Relationship problems: Gambling causing conflict with family, friends, or partners
Self-Help Tools & Safer Gambling Features
Many reputable online gaming platforms offer tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Limits: Set time limits for how long you can play in one session
- Reality Checks: Regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Account Cooling-Off Period: Take a break from gambling for a set period
- Spend & Win Limits: Limit both spending and winnings in a given timeframe
We strongly encourage you to use these tools to maintain responsible gaming habits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for Australian residents
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia – 24/7 crisis support
Phone: 13 11 14 - Beyond Blue – Mental health and emotional wellbeing support
Phone: 1300 224 636
United Kingdom
- GamCare – Free support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800-1 372 374 (toll-free)
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in reaching out – problem gambling is a recognised condition, and professional support is available and effective.
Don't wait until the situation gets worse. Contact one of the support organisations listed above or speak to your GP for referral to specialist services.
Remember: gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to get help.